Frequently Asked Questions
There are two options:
-Print your own labels from home ($15*) ($15 = Registration Fee + $ 0 Print/Mail Fee)
-Printed and mailed to you:
2 Sheets of Labels (160) Printed and mailed to you ($15) ($15 = Registration Fee + $5 Print/Mail Fee)
4 Sheets of Labels (320) Printed and mailed to you ($20) ($15 = Registration Fee + $10 Print/Mail Fee)
6 Sheets of Labels (480) Printed and mailed to you ($30) ($15 = Registration Fee + $15 Print/Mail Fee)
Note: All fees include tax.
*Volunteers working 10 hours or more will receive a $10 Hiz & Herz merchandise credit for use at the current sale. Credit will be issued upon working 10 volunteer hours.
You will earn 70% on all of your sold items. You can increase your earnings to 80% or 90% by volunteering. See Volunteer page for specific details.
No, any items you do not wish to discount may be marked with a "ND" on the tag. See tagging instructions for details.
No. There is no limit to the number of items you may consign. We accept items on a first-come-first-serve basis, and they must meet the acceptance policy of Hiz & Herz. There is, however, a minimum of 30 accepted items to participate in the sale. We reserve the right to limit the number of items if space becomes limited.
No, if you choose to donate them you simply leave them at the sale and we take care of the rest. If you would like your items back, you will be required to pick them up during Unsold Item Pick-Up.
We will do our best to keep tabs on every item that comes through our doors. However, we cannot be held responsible for items lost before, during or after the sale.
Upon registration, we will provide you with instructions on tagging. You may choose the print at home method or have us mail you barcodes that will need to be placed on index cards.
While it is encouraged, you are not required to use the provided template. You may download and print our tag template or complete a 3 x 5 index card with the required information in the required format.
Yes. All clothing must be dropped off to us on a WIRE hanger. One item or set per hanger. Hangers with "tubes" are not allowed as they take up too much space on our racks.
Sorry, we do not provide a tagging servic.
Yes, each consignor is responsible for putting their own items out in the designated areas. Please plan your time accordingly. Any items abandoned will be placed with "back to consignor" items and WILL NOT BE SOLD.
Log in to the Consignor Portal and pick a new time, based on availability.
Checks will be mailed the Monday following the sale.
Consignor Pre-Sale Shopping - Admits CONSIGNOR (includes dependent children) to the sale + 1 GUEST. ***Consignor's Photo ID Required. CONSIGNOR MUST BE PRESENT WITH GUEST FOR ENTRANCE.
Consignor 1/2 Price Early Shopping - ONLY THE CONSIGNOR (includes spouse/dependent children) is given the discount during 1/2 Price Early Shopping. No guests will be given a discount during this time. **Consignor's Photo ID Required.
We need volunteers to help with check-in and check-out, setup and teardown, organizing the merchandise, placing signs around town, food and drink, social media promotion, tagging services, and more as the need arises. Volunteers will be placed where they are most needed, so roles could change throughout your shift. You will not be expected to do anything you do not feel capable of.
Yes, spouses may work and contribute their hours to you. We also welcome children ONLY 13 and older - EXCEPT we will only allow 18 and older for set up and tear down days. We welcome additional help!
No, you must work the minimum number of hours during peak times to receive the higher percentage of sales. Our highest need for volunteers are during our peak days/times.
We understand that sometimes the unexpected can prevent you from working your scheduled shift. Our volunteers must be dependable for our sale to remain a success. To avoid losing your volunteer benefits, you may find a replacement to work your shift (friend, family, other volunteer not scheduled at that date/time). Additionally, you may lose out on a higher % of earnings depending on your total volunteer hours worked.
Volunteer Pre-Sale Shopping - Admits VOLUNTEER Only (includes spouse/dependent children) to the sale (NOTE - this does NOT include admittance for any others helping a Volunteer obtain his/her hours - ONLY the Volunteer and his/her spouse and dependent children may enter.)
Volunteer 1/2 Price Early Shopping - ONLY THE VOLUNTEER (includes spouse/dependent children) is given the discount during 1/2 Price Early Shopping. No guests (or others helping a Volunteer obtain his/her hours) will be given a discount during this time.
There will be 100 Pre-Sale passes available for purchase for each sale. See our "shop" page for details. Military and First Responders may shop our Pre-Sale WITHOUT REGISTERING. Identification is required for those who purchased passes on line. Military and First Responders must bring Military ID or First Responder identification.
See our "shop" page for details.
Yes, children are welcome at the sale, but please use your best judgement when bringing them. This is a large facility with a lot of attendees. There is no childcare provided onsite. Children must be accompanied and supervised at all times. Children are not allowed to touch items that have not been purchased at the sale as they are the property of our consignors and if broken, you will be required to pay for them.